NovaAI
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Every review answered. While you run the shop.

NovaAI watches your Google Business Profile and replies in your tone. Happy reviews go out on their own. Unhappy ones wait for you.

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$0 to start. No credit card required.

Example: Maria L. left a 5 star review saying “Best pistachio croissant in the neighborhood. The line was long on Saturday but it moved fast, and the staff were lovely.” Nova replied: “Thank you, Maria! The pistachio croissant is our baker Samir's pride, so this made his morning. We've opened a second till on weekends to keep that line moving. See you soon.”

Example reviews and replies for fictional businesses.

Reviews in. Replies out.

You decide what goes out on its own.

A reply to an angry customer is public and carries your name. So by default Nova only publishes on its own when the review is good. Try the switches.

  • 4–5stars

    Happy customers

    Nova publishes the reply right away.

  • 3stars

    Mixed feelings

    Nova drafts the reply and emails it to you. One tap to approve.

  • 1–2stars

    Unhappy customers

    Nova drafts the reply and emails it to you. One tap to approve.

Answers in the language the customer wrote in.

  • Deutsch

    Danke, Jonas! Schön, dass die Reparatur so schnell geklappt hat. Bis zum nächsten Mal.

  • Français

    Merci Camille ! Ravis que la terrasse vous ait plu. À très bientôt.

  • English

    Thanks, Priya! Glad the fitting went smoothly. See you at the next one.

  • العربية

    شكراً لك يا أمين! سعداء أن القهوة أعجبتك، وننتظر زيارتك القادمة.

  • Español

    ¡Gracias, Lucía! Nos alegra que el corte te haya encantado. Te esperamos pronto.

Set up once, in about five minutes.

  1. 1

    Connect your Google Business Profile

    Sign in with Google and pick the locations Nova should look after. You can disconnect at any time.

  2. 2

    Tell Nova how you speak

    Warm, formal, short, funny. Add what makes your shop yours, and what Nova should never promise.

  3. 3

    Reviews get answered

    Nova checks for new reviews around the clock, replies to the good ones, and brings you the rest.

Free while you try it. No card.

Connect one location and let Nova answer your reviews. You never enter payment details to get started, so there is nothing to cancel if it isn't for you.

Free

No credit card required

$0per month

  • 10 AI replies to try it
  • 1 Google Business Profile location
  • Replies in the language the customer wrote in
  • Auto-publish for 4 and 5 star reviews
  • One-tap approval for 1 to 3 star reviews
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Your next review is on its way. Have the answer ready.

Start free

$0 to start. No credit card required.